Tadersio

Terms & Conditions

Effective Date: August 2026

1. Agreement to Terms

Welcome to Tadersio. These Terms & Conditions ("Terms") govern your access to and use of the Tadersio website, products, and services.

By accessing, browsing, or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

These Terms apply to visitors, customers, and other users of our website.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies that cannot legally be excluded under applicable Australian law, including the Australian Consumer Law (ACL).

2. About Tadersio

Tadersio is an Australian e-commerce brand offering mugs and related products to customers throughout Australia.

Business Information:

Tadersio

23b William Palfrey Rd
Parkhurst, Queensland 4702
Australia

Email: [email protected]

Phone: +61 438 148 634

3. Eligibility to Use the Website

By using this website, you represent that:

You have the legal capacity to enter into agreements under applicable law.
Any information you provide is accurate and complete.
Your use of the website complies with applicable laws and regulations.

If you are under the age of legal capacity in your jurisdiction, you should use the website only with the involvement or permission of a parent or legal guardian where required by law.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate and up to date.

However, minor variations may occur, including differences in product appearance caused by lighting, photography, or individual screen settings.

We do not guarantee that:

Product descriptions will always be completely error-free
Product colors displayed on your device will exactly match the physical product
All products will remain continuously available
Website inventory information will always reflect real-time stock levels

We reserve the right to update product information, discontinue products, limit quantities, or correct errors where reasonably necessary.

Nothing in this section limits any rights you may have under Australian Consumer Law.

5. Pricing

Unless otherwise stated, prices displayed on our Australian website are in Australian Dollars (AUD).

Prices may change from time to time. The price applicable to an order is generally the price displayed at the time the order is submitted and accepted.

If a material pricing or listing error occurs, we may contact you before processing the order. If an order needs to be canceled because of an obvious pricing error, we will provide an appropriate refund where payment has already been received.

6. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

We may accept or decline an order for legitimate reasons, including:

Product unavailability
Payment verification issues
Suspected fraudulent or unauthorized activity
Obvious pricing or listing errors
Incomplete or inaccurate customer information
Legal or regulatory requirements

If we cancel an order after payment has been received, we will notify you and arrange a refund through the original payment method, subject to applicable law.

7. Payment

Payments may be processed through the payment methods displayed at checkout.

By submitting payment information, you represent that:

You are authorized to use the selected payment method
The information provided is accurate and complete
The transaction is authorized and lawful

Payment transactions may be processed by third-party payment providers. Additional information is available in our Payment Policy.

8. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Tadersio currently ships within Australia. Standard shipping is A$13.99 for orders below A$98.00, while orders of A$98.00 or more qualify for free standard shipping, subject to the terms of our Shipping Policy.

Customers are responsible for providing accurate and complete delivery information.

Estimated delivery timeframes are provided as guidance and are not guaranteed delivery dates. Delays may occur because of carrier operations, public holidays, weather conditions, regional delivery circumstances, or events beyond our reasonable control.

9. Returns, Refunds, and Consumer Guarantees

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Australian Consumer Law provides consumers with certain guarantees that cannot be excluded. These guarantees may provide rights to a repair, replacement, refund, or other remedy where a product does not meet the applicable consumer guarantees.

Our voluntary return policy does not limit or replace your rights under Australian Consumer Law.

10. Customer Accounts

If account functionality is available on our website, customers are responsible for:

Keeping account information accurate
Maintaining the confidentiality of login credentials
Taking reasonable steps to prevent unauthorized access
Notifying us promptly of suspected unauthorized account activity

You are responsible for activity carried out through your account to the extent permitted by applicable law.

11. Prohibited Activities

You must not use our website to:

Violate applicable laws or regulations
Engage in fraudulent or deceptive activities
Interfere with website functionality or security
Attempt unauthorized access to systems, accounts, or data
Upload malicious software, viruses, or harmful code
Misrepresent your identity or affiliation
Use automated tools to access, scrape, or collect website information without permission

We may restrict or suspend access where reasonably necessary to protect our website, customers, business, or systems, subject to applicable law.

12. Intellectual Property

Unless otherwise stated, content available on the website, including:

Tadersio branding and logos
Product images
Website design
Graphics
Text and written content
Other website materials

is owned by Tadersio or used under appropriate authorization or license.

You must not reproduce, distribute, modify, publicly display, or commercially use our content without prior permission, except where permitted by applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

These links may be provided for convenience. Tadersio does not control third-party websites and is not responsible for their content, privacy practices, policies, products, or services.

Your use of third-party websites is subject to the terms and policies of those third parties.

14. Website Availability

We aim to maintain a reliable and secure website, but we do not guarantee that the website will always be available, uninterrupted, or completely error-free.

The website may occasionally be unavailable due to maintenance, technical issues, security matters, or circumstances outside our reasonable control.

Nothing in these Terms excludes any guarantee, right, or remedy that cannot legally be excluded under Australian law.

15. Limitation of Liability

To the extent permitted by law, Tadersio is not responsible for indirect or consequential losses arising from your use of the website or services where such liability can lawfully be excluded.

Nothing in these Terms excludes, restricts, or modifies liability that cannot legally be excluded or restricted, including rights and remedies available to consumers under Australian Consumer Law.

Where liability can lawfully be limited, it will be limited only to the extent permitted by applicable law.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs incurred by Tadersio arising from your unlawful use of the website, serious or deliberate misuse of our services, or violation of these Terms.

This section does not apply to the extent that such responsibility cannot legally be imposed.

17. Events Beyond Our Reasonable Control

Tadersio will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Natural disasters
Severe weather
Government actions
Labor disputes
Transportation disruptions
Internet or telecommunications failures
Widespread technical or infrastructure failures

Where such circumstances occur, we will make reasonable efforts to minimize their impact and resume affected services when reasonably possible.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after updated Terms are published may constitute acceptance of the revised Terms to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws applicable in Queensland, Australia, subject to applicable Australian federal laws.

Nothing in these Terms limits any rights or remedies available to consumers under the Australian Consumer Law or other applicable Australian legislation.

20. Contact Information

If you have questions regarding these Terms & Conditions, our products, orders, or services, please contact us: