Get in Touch

Thank you for visiting Tadersio. We value our customers and are committed to providing clear, helpful, and professional customer support.

If you have questions about our mugs, orders, shipping, returns, or any other inquiries, please feel free to contact us using the information below.

Customer Support

Email: [email protected]

Phone: +61 438 148 634

Business Address

Tadersio
23b William Palfrey Rd
Parkhurst, Queensland 4702
Australia

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (AEST)

Saturday & Sunday: Closed

Response Time

Our customer support team aims to respond to email inquiries within 1–2 business days. During periods of high inquiry volume, response times may be slightly longer. We appreciate your patience and will make every reasonable effort to respond as soon as possible.

Before Contacting Us

To help us review and respond to your inquiry efficiently, please provide the following information when applicable:

• Full Name

• Order Number

• Email Address Used for the Order

• Description of Your Question or Issue

• Relevant Photos or Supporting Information, if applicable

Providing complete and accurate information can help us resolve your inquiry more efficiently.

We appreciate your interest in Tadersio and look forward to assisting you.